Software — Theralon

Vigil

The operating system for operational risk and assurance.

Vigil keeps watch over what an operation is exposed to. It sifts hundreds of signals into the few concentrations of risk that genuinely matter, shows the evidence and confidence behind every figure, and holds a record of what was believed, decided and done that cannot quietly change.

Built for owners, leadership, finance and risk — the people who answer for the operation.

Built around your data, your systems and how you actually operate, at whatever size the operation is.

In the risk register

Watch it work.

Synthetic data
  1. 01 EscalateLaredo breaches the risk appetite and is routed to the person accountable for it.
  2. 02 OwnIt is acknowledged, assigned and given a dated treatment plan, and the trail records each step.
  3. 03 OverseeExposure, the severity and likelihood matrix and every breach, for the risk committee.
  4. 04 AssureCertificates and policies coming due, and the full register as a board-ready report.

With Vigil

What leadership can do with it.

  1. 01

    Know the few exposures that matter.

    Hundreds of signals consolidated into the concentrations that would actually cost you.

  2. 02

    Question any figure to its source.

    Every number carries its sources and a stated confidence. Nothing is taken on trust.

  3. 03

    Hold a record that cannot quietly change.

    What was believed, decided and done, kept exactly as it stood on the day.

  4. 04

    Answer the board, the auditor and the customer.

    Reports drawn from the record, for any date, in the format they ask for.

Inside Vigil

From the breach to the board.

An escalated risk in Vigil, routed to the operations director

01 — Escalate

The breach reaches the person who owns it.

When an exposure crosses your risk appetite, Vigil routes it to the person accountable for it, with what is happening, why, and what it would cost.

  • Breaches measured against your own limits
  • Escalated to a named owner
  • The case for it, in plain words
A treatment plan being set in Vigil.

02 — Own

Every risk owned, treated and dated.

Each item is acknowledged, assigned and given a treatment, reduce, transfer, avoid or accept, with a due date and a next review. The trail records each step.

  • Treatment plans with dates and owners
  • Evidence and scoring one click away
  • A trail of every step taken
Vigil's severity and likelihood matrix, with exposure across the register

03 — Oversee

The committee view, in one place.

Exposure across the register, the severity and likelihood matrix and every breach of appetite, so a risk committee sees what it needs and nothing it doesn't.

  • Severity and likelihood, cell by cell
  • Breaches by rule
  • Exposure over time
The risk register generated as a report in Vigil.

04 — Assure

The register, ready for the board.

Certificates and policies coming due, external factors and owners, and the full register generated as a formatted report in PDF, Excel, CSV or JSON.

  • Renewals seen before they lapse
  • Board-ready reports on demand
  • Exposure split into what your policies cover and what they do not

Screens from the product, on synthetic data.

Two questions

What tells you today?

Of the exceptions open across your facilities right now, do you know which few actually put a client account at risk?

Vigil does. It consolidates the signals into the few exposures that matter, ranked by what they would cost.

When your WMS and a client's system disagree on what was received, does anything tell you which one is right?

Theralon does. Terra reconciles the records into one view, with the source of each, and every figure Vigil builds on them can be questioned down to that source.

How it works

Three steps, running continuously.

  1. 01

    Watch

    Vigil keeps watch over the whole operation for what it is exposed to: suppliers, routes, assets and sites, and what depends on each.

  2. 02

    Weigh

    It consolidates many signals into the few concentrations of exposure that matter, ranked by consequence rather than by volume, and checks whether each problem is in the operation or in the data describing it.

  3. 03

    Prove

    It keeps the evidence, the decision and the outcome as one record, so any figure or choice can be explained later to a board, an auditor, an insurer or a customer's quarterly review.

Exposure

Three separate risks are often one.

Risk attaches to the entities that actually carry it. When three apparently unrelated supplier risks trace back to one sub-tier facility, Vigil recognises a single concentration and counts it once — weighted by what depends on it and how long an alternative would take. The register shows what the operation is exposed to, not how many alerts it produced.

Inside Risk Protection →

Capabilities

What Vigil does.

  • The few that matter.

    Exposure collapses many alerts into the underlying concentrations, ranked by consequence rather than by volume.

  • Below the first tier.

    Supplier dependencies traced through the network to the single source nobody had written down, and the lead time to replace it.

  • Numbers you can question.

    Every figure carries its sources, its model version and a stated confidence, and shows which part of the reasoning is holding it back. A feed that goes quiet is reported as a gap in the evidence, never read as an all-clear.

  • A record that holds.

    Every change to the model, the register and a decision is kept in one tamper-evident history, so any item can be traced back to what was recorded on the day.

  • Scenarios before events.

    What a seven-day supplier failure or a sudden surge would do, which exposures it turns into losses and from which date, answered against the live model rather than a spreadsheet copy of it.

  • Control by design.

    Strict isolation, access scoped per person, a deployment region named before any data moves, and no external model calls.

What Vigil keeps watch over

  • Exposure
  • Supplier depth
  • Confidence
  • Provenance
  • Scenarios
  • Access
Governance and audit →

Where it applies

Works with what you run

Nothing to replace.

Vigil reads what your systems already produce and holds the exposures, the evidence and the decisions as one record. Nothing the operation depends on is touched.

  • Orders, spend, financeERP
  • What was receivedWMS
  • Loads and carriersTMS
  • Assets and their conditionEAM and CMMS
  • Partners and customersEDI
  • Who you depend onSupplier records
  • Cover and renewalsPolicies and certificates
  • Whatever else holds the truthSpreadsheets and exports

Imperfect data is fine.

Every organisation's model is held in strict isolation, in a deployment region named before any data moves, with access scoped per person. No external model calls.

What changes

Risk counted alert by alert

Exposure counted once, at its source

Numbers taken on trust

Numbers questioned down to their source

Decisions explained after the fact

Decisions recorded as they are made

How to start

See it on your own operation.

Show us where the operation breaks down. We build Vigil around the systems you already run and show you the few exposures that would cost you, each traced to its source. Then compare it with what you run today.

You bring
The problem, someone who knows how the operation runs, and the data around it: exports, spreadsheets, EDI or APIs from the systems you already run. Imperfect data is fine.
We bring
Vigil, built around your data, your systems and how you actually operate, and a walkthrough of what it sees.
Cost
There's no cost while we work with you, for the foreseeable future. You see what the software does on your own operation before it costs you anything.
Then
Terms are agreed only once you have seen what the software does on your operation. They are sized to what you run, not to us, and nothing becomes a contract until you agree to it.

Your data

  • Used only for your operation. It is never shared with, or used for, anyone else.
  • No third-party models. Your data is never sent to an outside model provider.
  • An NDA first, before you send anything, if you want one.
  • Where it is processed is named before any data moves, and access is limited to the people working on your operation.
  • Deleted on request.

Questions

What people ask about Vigil.

How is Vigil different from a risk register?

A register lists risks people have written down. Vigil derives exposure from the live operation, recognises when separate risks share one source, and keeps the evidence behind every figure.

Who is Vigil for?

Owners, leadership, finance and risk: the people who answer for the operation to a board, an auditor, an insurer or a customer, and have to show how each decision was made.

Where does our data live?

Every organisation's model is held in strict isolation, in a deployment region named before any data moves, with access scoped per person. Questions are answered without sending data to any third-party model.

How do we start?

Show us where the operation breaks down. We build Vigil around the systems you already run, show you what it sees on your own operation, and you compare it with what you run today.

What does it cost?

Nothing while we work with you, for the foreseeable future. You see what the software does on your own operation first. When it has shown its value there, we agree terms with you, sized to what you run, and nothing becomes a contract until you agree to it.

Why is there no cost?

Because the software is best judged on your own operation, not on our word. It isn't a trial or a pilot: you see what it does on your own data first, and when it has shown its value there, we agree terms with you.

What does it cost once the software has shown its value?

Terms are agreed only after you have seen what the software does on your own operation. They are sized to what you run: how much of the operation the software covers, the volume and the number of sites, not the size of Theralon. You start with the product that fits the problem in front of you and add the rest when it has earned it. Nothing becomes a paid contract until you agree to it. The same software runs owner-led operations and large ones alike.

Is Vigil only for large operations?

No. We build around the operation in front of us, at whatever size it is, and it costs nothing while we work together.

Also from Theralon

Terra

Vigil watches what the operation is exposed to. Terra is where it is run.

Explore Terra →